If you have any questions or concerns about your bill or any of our other services please e-mail us using one of the following options:

• General Inquires - customercare@collus.com
• Collections - collections@collus.com
• Moving - moves@collus.com
• Electricity/Hydro Inquires - electricity@collus.com
• Water Inquiries - water@collus.com
• Sewer Inquiries - sewer@collus.com
• Street Lights - streetlights@collus.com

Additionally, our customer care representatives will be happy to assist you by phone (705-445-1800) during our business hours (Monday to Friday - 8:00am until 4:30pm)