Request for Service Disconnect & Reconnect

Please fill out this form if you are requesting a service disconnection and reconnection.

Please provide your company contact information

Please enter billing information for connection charges.
Please enter information for owner
Where do you need the service disconnected from?
What extent?
Work extent?
NOTE: This date may change depending on schedule availability.

Small Business Lighting

Get A Fresh New Look With Free Lighting.

New energy-efficient lighting will improve your in-store experience and save you money.  Here's how the program works:

Step 1

Contact us for a FREE assessment of your existing lighting.



Step 2

Get up to $1,500 in FREE energy-efficient lighing products professionally installed.


Step 3

FREE recycling of your old lights.




Step 4

Save on electricity.

New lighting will last longer - less maintenance.


Why Not Get Started Right Now?

There's no better time than the present to begin saving on energy costs, and showcasing your business in the best possible light - with the SMALL BUSINESS LIGHTING PROGRAM.  Fill in the information below and we'll contact you to help you get started.  Or call 1-855-215-7235.

Renewable Generation

Please fill out this form if you have any questions about renewable generation projects such as Net Metering.  Our staff will review and respond as soon as we can.

Contact Information
Please enter you questions/comments here and we will respond as soon as we can.

Net Metering – Frequently Asked Questions

Collus PowerStream has established a Net Metering program in compliance with Ontario Regulation 541/05 - Net Metering.

What is Net Metering?

Net Metering is a program that allows eligible customers with approved generation facilities to reduce their net energy cost. This is accomplished by measuring the quantity of electricity you use against the quantity of electricity you generate. Excess generation will be considered credits that can be carried forward for up to 12 months, to offset future electricity costs. 

Benefits of Net Metering?

Net Metering allows the customer to lower their electricity bill while protecting the environment.
Net Metering also allows you to generate electricity without the need to purchase expensive batteries or a backup generator.

How will my bill be calculated?

Customers participating in the Net Metering program will have the net energy charge on their hydro bill adjusted according to the Net Metering Regulation.  We will continue to read your meter as we do now.  For bills based on actual meter readings, the bill you see will reflect the difference between the value of the electricity you inject to the grid and the value of electricity you consume from the grid.  Essentially, the customer will receive a credit or an adjustment on their monthly hydro bill for the energy exported onto the utility's grid up to, but not exceeding the value of the energy consumed from the utility's grid.
If Net Metering customers export more power than they import during a billing period, their excess credit is carried over into their next billing period. Excess energy credits from successive billing periods can be carried-over up to a maximum of 12 months. Based on the billing cycle, Collus PowerStream will determine the Account Clearing Month at which time all unused energy credits will be reduced to $0.00.
For HST purposes, the supply of energy to the customer and the exporting of energy on to the utility's grid are considered to be separate supplies. As a result, the customer will be charged HST based on the gross supply of electricity rather than the net supply.

What type(s) of generation qualifies?

Any combination of renewable wind, water, solar or agricultural biomass with a total nameplate rating of 500 KW or less. 

What is the average size of a residential Net Metering generation system?

Residential Net Metering generation systems usually produce between 1-4 KW of power. 

Can I apply for Net Metering?

Yes, if you are currently a customer of Collus PowerStream and plan to install a Net Metering generator to primarily offset your own consumption. 
Customers must meet all the following conditions to participate in Collus PowerStream’s Net Metering Program:
  • The electricity is primarily generated for the customer’s own use.
  • The electricity generated is conveyed to the customer's own consumption point without reliance on the Collus PowerStream’s distribution system.
  • The maximum cumulative output capacity of the generator does not exceed 500kW.
  • The customer generates the electricity solely from a renewable energy source.
  • The customer’s location must be approved by Collus PowerStream to have the capacity for a new net metering generator. 

What are the Steps to get connected?

If you are interested in participating in the Net Metering program, please fill out and submit Collus PowerStream’s online renewable generation form. A Collus PowerStream representative will provide you with the necessary forms to begin the Net Metering process. 

What is an interval meter?

An interval meter is a meter that measures and records the net electricity that a customer uses on a time interval basis.

Where can I find more information about Net Metering?

You can call the Ministry of Energy at 1-888-668-4636 or visit their website at

Request for Connection

Please fill out this form if you are requesting a new electric service connection. 

Files must be less than 25 MB.
Allowed file types: gif jpg jpeg png bmp tif psd pdf doc docx ppt pptx odp xls xlsx xml.

Please provide your company contact information

Please enter billing information for connection charges.
Please enter information for owner or new customer
NOTE: This date may change depending on schedule availability

Final Read Request Form

Moving? Please complete this form to request a Final Read if you wish to have your service disconnected.

NOTE: Please allow for 3 working days after you have submitted your request.

Thank you.

Move Out Information

Please enter your new forwarding address.

Pre-Authorized Payment Application Form

Please complete all sections of the Pre-Authorized Payment Application Form which will instruct Collus PowerStream/Collingwood Public Utilities to withdraw payments directly from your account (regular chequing or savings accounts only). You must also attach a blank cheque marked “VOID” before submitting. Thank you.

Option #1 - Variable Payment Plan
  • The exact amount will be withdrawn on the due date

With the Variable Payment Plan we will automatically deduct the payment directly from your bank account each month. Your invoice will be sent to you as usual approximately two weeks before the due date. On the due date the net amount will be deducted from your bank account.  With this method of payment you have no more postage costs, no late charges and your bill is paid if you are away.

Option #2 - Equal Payment Plan
  • An equal monthly payment will be withdrawn

This option is a fixed monthly amount based on the previous 12 months consumption at your residence. The fixed amount is deducted from your bank account on the 1st or 15th (you choose) of the month. Your monthly invoice is still sent to you showing the balance of your account. The program ends with the August payment, then all the accounts are reviewed, and if necessary adjusted. Should a payment be required to bring your account to a zero balance it will be automatically deducted from your account. If we owe you, we will credit your account. The program is available anytime throughout the year. With this method of payment you have a fixed budgeted monthly amount, no more postage costs, no late charges and your bill is paid if you are away. Your participation in the plan may be terminated at any time, however we require five days notice.

NOTE: Any change to banking information or removal from the program will require 5 (five) business days notification.

Only two payments being returned from your financial institution will be permitted, at which time any balances owing to the utility will be required to be paid.

I/we hereby authorize Collus PowerStream/Collingwood Public Utilities to draw monthly debits electronically, in accordance to the preauthorized monthly program. I/we also confirm that the above information has been read and I/we  comply with the regulations of the of the preauthorized monthly program. 

Files must be less than 25 MB.
Allowed file types: gif jpg png bmp eps tif pdf doc docx.
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