Collingwood Utility Services offers various methods to make payment of your monthly invoice as simple and convenient as possible.

Most chartered Banks and Trust Companies within the Collingwood and surrounding area will accept payments, but most often a service charge may apply. If your invoice is overdue you cannot use this method of payment.

We accept payments made by telephone through your financial institution. Please check with your financial institution to find out if they offer this service. They will require your Collingwood Utility Services account number on your invoice to set up your account. Please ensure your Collingwood Utility Services account number is accurate for correct posting of your payment to your account. If you move or have an account number change please be sure to contact your financial institution and give them your new Collingwood Utility Services account number.

The Variable Payment Plan offers a convenient way to pay your monthly billing. Simply fill out the authorization form at our office (or we can mail it to you) and we can automatically deduct the payment directly from your bank account each month. Your invoice will be sent to you as usual approximately two weeks before the due date. On the due date the net amount will be deducted from your bank account on the date indicated on your invoice. With this method of payment you have no more postage costs, no late charges, your bill is paid if you are away. Your participation in the plan may be terminated at any time, however we require five days notice.

The Equal Payment Plan offers a convenient monthly budget way to pay your monthly billing. This option is a fixed monthly amount based on the previous 12 months consumption at your residence. The fixed amount is deducted from your bank account on the 1st or 15th (you choose) of the month. Your monthly invoice is still sent to you showing the balance of your account. The program ends with the August payment, then all the accounts are reviewed, and if necessary adjusted. Should a payment be required to bring your account to a zero balance it will be automatically deducted from your account. If we owe you, we will credit your account. The program is available anytime throughout the year. Simply fill out the authorization form at our office (or we can mail it to you) and we will start you on the program. With this method of payment you have a fixed budgeted monthly amount, no more postage costs, no late charges, your bill is paid if you are away. Your participation in the plan may be terminated at any time, however we require five days notice.

 

Should you have any questions or if you would like further information, please contact our billing department at 705-445-1800 and we will be happy to assist you.