It is of utmost importance to us that the privacy and confidentiality of our customers' personal information is fully protected. In order to provide efficient and effective delivery of electricity and water services, our business processes require the collection, use and disclosure of personal information. We take the obligation seriously to protect our customers' privacy.
Our customers should understand that there may be a need for us to disclose summary information obtained by combining data from many accounts. We will ensure that the data is sufficiently aggregated so that any personal identifiers cannot reasonably be identified. Please note Collus PowerStream encrypts all data submitted through its online forms.
If you have any questions or concerns about privacy at Collus PowerStream and the Collingwood Public Utilities, please contact our Privacy Office as follows:
Telephone: (705) 445 - 1800 Ext. 2231
Fax: (705) 445 - 8267
Mail: 43 Stewart Road, Collingwood, Ontario, L9Y 4M7