- eCare - Account Management
- Rates and Understanding Your Bill
- Payment Options
- E-MAIL Customer Care
- Other Services
- Call Before You Dig
- Emergency Preparedness
- Clean Energy Benefit
Collingwood Utility Services offers some of the lowest rates in Ontario. We work very hard to provide you, our valued customer with dependable, efficient and reliable service for the lowest possible rates.
The Collingwood Utility Services billing department is located at 43 Stewart Road, (705) 445-1800. The hours of operation are 8:30a.m. - 4:30p.m. Monday to Friday (except recognized holidays).
Collingwood Utility Services invoices all Residential and Commercial Properties on a monthly basis. Hydro and water meters are read (not estimated) approximately every 30 days.
If you are moving please provide us with at least two business days to arrange the necessary meter readings.
Security deposits are required for new accounts. Please contact our billing department for further information.
If your account is overdue it must be paid directly at our office located at 43 Stewart Road. The reason for this is that once your bill has gone passed the due date, we begin collection procedures. If the payment is not at made at our office we have no way of knowing that the payment has been made. If you require payment arrangements or have a problem with your account at any time, please contact our office.